Great Lake Banker Magazine

Farmers Names Shaffer Chief Banking Officer

CANFIELD, Ohio, — Farmers National Bank has appointed Tim Shaffer Chief Banking Officer, according to Kevin Helmick, President and CEO. Shaffer is a tenured leader of the organization who most recently served as Chief Credit Officer. Since joining Farmers in 2011, Shaffer has held positions including Commercial Lending Team Leader, Director of Commercial Banking/Private Banking…

Consumers Opens Massillon Branch

MINERVA, Ohio — Consumers National Bank has opened a new full-service branch in Massillon, Ohio, marking the bank’s ninth location in Stark County and the 22nd branch in its network. “Opening this new office in Massillon enables Consumers National Bank to serve new and existing personal, business, and agricultural customers in the Massillon/Perry communities. By…

Building a Data-Driven Culture: The Key to Sustainable Success

Building a Data-Driven Culture: The Key to Sustainable Success

A cutting-edge banking data platform can revolutionize a bank’s data quality, but it must be paired with the right organizational mindset to truly support it. A successful transformation hinges on a top-down approach that empowers every employee to take ownership of the data they work with. Technology is a key enabler of transformation, but technology…

The Roles of the Branch: Why Design, Placement and Merchandising are Critical to Success

The Roles of the Branch: Why Design, Placement and Merchandising are Critical to Success

Renowned management theorist Henry Mintzberg, a professor at Montreal’s McGill University, first published his framework of managerial roles in his 1973 book, The Nature of Managerial Work.  Professor Mintzberg delineated 10 distinct roles of a manager, grouped into three categories: interpersonal (figurehead, leader, liaison); informational (monitor, disseminator, spokesperson); and decisional (entrepreneur, disturbance handler, resource allocator,…

CBI Bank & Trust Elects Dwayne W. Sieck CEO

MUSCATINE, Iowa, — Dwayne W. Sieck has been elected to the Board of Directors and named CEO of CBI Bank & Trust. Sieck previously served as President of CBI Bank & Trust and now succeeds Gregory J. Kistler as CEO. Kistler retired from CBI after more than 28 years of dedicated service. The parent company…

Flagstar Names Callanan to Board

HICKSVILLE, N.Y., — Flagstar Financial, Inc. has appointed Brian Callanan, Senior Managing Director and General Counsel at Liberty Strategic Capital, to its Board of Directors. Joseph M. Otting, Flagstar Chairman, President, and CEO remarked, “I’m pleased to have Brian join our Board. His proven track record and expertise in financial services, along with his strategic…

Mutual Promotes Four

FRANKLIN, Ind., — Mutual Savings Bank has appointed Kelley Jundt Vice President, Lindsey Turner Vice President, Terri Helmsing Commercial and Credit Administrative Officer and Annette Morris Senior Staff Accountant. Kelley Jundt continues her 25-year career as Vice President and Branch Manager of the Franklin location. Leading the busiest Mutual Savings Branch, Kelley is a top…

Lake City Names Leniski EVP

WARSAW, Ind., — Lake City Bank has promoted Stephanie R. Leniski to Executive Vice President, Chief Retail Banking Officer. “Stephanie’s energy for the business, accompanied by her ability to effectively manage and motivate our retail team, makes her a strong leader,” said David M. Findlay, Chairman and Chief Executive Officer. “She’s strategic in the decisions…

M&T Appoints Phillips Chief Customer Officer

BUFFALO, N.Y., — M&T Bank has named Krista Phillips its first Chief Customer Officer. In this newly created role, Phillips will lead and unify M&T’s customer experience, marketing, and analytics teams, enhancing the bank’s ability to offer outstanding experiences in a rapidly evolving industry. Leveraging data and unique insights, she and her team will address…

MCDC President Mark Williams Elected NADCO Director

LANSING, Mich., — Michigan Certified Development Corporation President Mark Williams has been elected as an at-large director of the National Association of Development Companies. NADCO is the trade association of Small Business Administration certified development companies, or CDCs, and other lenders who provide SBA loans and financing for small businesses. Founded in 1981, NADCO’s mission…