HICKSVILLE, N.Y., — Flagstar Bank, N.A., a subsidiary of Flagstar Financial, Inc. has named Christopher Higgins SEVP, Chief Information Officer, and Rich Martin Head of Credit Review.
Higgins brings nearly 40 years of executive leadership experience in banking to Flagstar. His expertise includes transformations, acquisitions, and developing technology and data solutions. Most recently, Christopher served at U.S. Bank where he led 13 post-merger systems conversions, integrating 1.2 million customers and 57 systems. Previously at MUFG Americas, he served as Chief Operations and Information Officer, enhancing operations, technology, and risk management. A U.S. Army veteran, he was commissioned as a Quartermaster Officer, earned Airborne qualification, and received two Army Commendation Medals and one Meritorious Service Medal. Additionally, he holds Six Sigma Lean and Black Belt certifications.
Martin brings nearly 30 years of executive leadership and credit review experience to Flagstar, with a strong foundation in credit risk management. His expertise includes leading large credit risk review teams with international mandates and reporting directly to board committees. He also has experience in Big Four consulting for global banks and has worked in commercial lending across corporate, middle market, and small business sectors. Most recently, Rich served as Executive Director of Credit Review at First Citizens Bank, where he led a team of over 50, overseeing $220 billion in commercial, specialty, private client, and consumer credit exposure.
Joseph Otting, Chairman, President, and CEO, commented on the new appointments, “We are excited to welcome these accomplished leaders to Flagstar Bank. Respectively, their commitment to innovation and excellence in credit oversight and technology will play a crucial role in enhancing our offerings and how we operate.”