Better Together – Part II
By Bill Pilkington In Part One (Great Lakes Banker, June 2024, page 28), I presented facts that led to the carnage that was the “Great Recession” beginning about 2007. Our free market economy has demonstrated an economic check generally every 10-12 years. For purposes of our discussion, I will use the “standard” definition of recession…two…
The Rise of Payments Hubs in Community Banking
By Kristen Jason and Mark Majeske Instant payments represent an opportunity for community banks to meet the ever-growing demands of their customers. However, they have to first think about how they will connect. One such solution that has gained significant traction is the adoption of payments hubs. To explore this trend and its implications for…
Adapting to Serve: Leveraging Technology to Connect with Financially Underserved Customers
By Brad Tompkins In April, the Federal Deposit Insurance Corp. (FDIC) unveiled a revised economic inclusion plan aiming to advance financial stability by encouraging lending in underserved communities. According to the FDIC website, the second stage of this plan is building household financial stability, specifically by increasing the percentage of households that have access to…
Loan Participations Plant the Seeds for Lending Growth
By Peter Glick When one of your best customers approaches your community bank about a new loan, ideally, you would always be able to say yes. Regulations, however, set limits on how much funding lenders can provide borrowers. Community banks have options however to meet these regulatory requirements and still meet the needs of their…
Why Digital Transformation is Essential for Account Opening
By Glenn Bolstad Discover the importance of digital transformation for account opening in the banking industry. Learn how automation, AI and customer experience drive growth and efficiency. In the ever-changing banking industry, where customer loyalty is paramount and competition is fierce, banks are constantly seeking ways to optimize their operations and deliver exceptional customer experiences….
How Positive Pay Helps Fight Check Fraud
By Jason Young Check use has declined for years as consumers gravitate toward faster, more digital transactions. Yet despite the slow and steady phasing out of checks, the financial sector has seen a recent uptick in check fraud. FinCEN reported 680,000 instances of known check fraud in 2022, and those trends continued into 2023, with…
BETTER TOGETHER—Preparing for the Coming Crisis
By Bill Pilkington “Bill, what are we going to do?” On the phone was my friend, mentor and icon in the industry Donald Mann. With over 50 years in the industry, he has seen it all from Director of Banking in Michigan to frequently sought after consultant. After 40 years of his direction, I instantly…
Painting a Beautiful Workplace Culture
By Paul Nunn During the past few, I have created about 30 paintings. Mostly from watching video tutorials and painting along with the artist. I’ve watched hundreds of painting tutorials from several artists. Starting with the GOAT, Bob Ross. The way artists create beautiful paintings is very similar to how great leaders create a beautiful…
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