M&T Appoints Woodrow Regional President
BUFFALO, N.Y.,—M&T Bank has appointed Tracy S. Woodrow as Regional President for Western New York, expanding her responsibilities while she continues to serve as Chief Administrative Officer. As Regional President, Woodrow will lead M&T’s community bank leadership team across an eight-county region, including its retail, business, commercial, wealth management, government banking, and charitable divisions. Woodrow…
Consumers to Add Branch
MINERVA, Ohio,— Consumers National Bank announced it has received approval from the Office of the Comptroller of the Currency to open a new full-service branch office on South Avenue in Boardman, Ohio. The branch will be the bank’s first in Mahoning County and its 24th overall. Operations at the new office are expected to begin…
Digital Lessons from Across the Pond: Reimagining U.S. Banking Through the UK Model
By Mark Van Horn The UK’s digital banking sector today is viewed as a global leader for customer-centric innovation and streamlined digital services. In 2025, nearly 40% of UK adults now have a digital-only bank account—nearly triple the figure from just four years earlier.¹ This shift reflects not only the growing trust in digital banking…
How Community Banks Can Use AI to Win Back Younger Customers
By Todd P. Michaud Bankers have become fascinated with AI, and that fascination only intensified since late 2022 as tools like ChatGPT have become both powerful and widespread. Bankers are interested in utilizing safe, secure AI tools that increase efficiency in the broadest sense. This is for good reason. In an environment of growing economic…
Preparing Teens for Fall 2025: A Financial Launchpad for College and Beyond
By Kevin O’Keefe As families prepare for the fall 2025 semester, one persistent challenge looms large: helping teens achieve financial independence without falling into the student debt trap. Young adults leave home learning to manage class schedules, meet deadlines, work part-time, and develop basic money management skills. This period can significantly affect future credit opportunities…
Citizens National Elects Chairman, Adds Governance Role
CHEBOYGAN, Mich.,—The board of directors of Citizens National Bank has unanimously elected Dana F. Andrews, President of Sturgeon River Pottery, Inc., as its Chairman, effective immediately. Rick Tromble, owner of Tromble Bay Farms, has stepped down as chairman of the board however, he remains a director. To further enhance its governance and strategic oversight, while…
Lake City Adds Brown to Lead Commercial Elkhart Region
WARSAW, Ind.,—Lake City Bank has welcomed back Gregory C. Brown as Senior Vice President, Commercial Elkhart Regional Manager. Brown will lead the newly formed Commercial Elkhart Region, serving commercial clients in Elkhart and surrounding communities. “Since arriving in Elkhart in 1990, Lake City Bank has remained consistently dedicated to the entrepreneurial businesses that define the…
Bay Port State Bank Shares Annie Simon Memorial
BAY PORT, Mich.,—Annie Simon passed away peacefully surrounded by family on January 18th, 2025. Annie represented the best of banking; she served as the Marketing Director and Customer Service Representative of Bay Port State Bank from 2002 until her passing. She was dedicated to providing the best community banking experience for all her customers. She…
West Michigan Adds Dave Shaffer as VP, Commercial Banking
HUDSONVILLE, Mich.,—West Michigan Community Bank has added Dave Shaffer as VP commercial banking. Shaffer joins the bank with more than 15 years of experience in the financial industry, including commercial banking, leadership, and business development. Shaffer’s extensive background includes key roles at Macatawa Bank, Fifth Third Commercial Bank, PNC/National City Bank, and most recently, serving…
NWSB to Open New Location in Floyds Knobs
FLOYDS KNOBS, Ind.,—The New Washington State Bank (NWSB) is pleased to announce the planned opening of a new full-service banking office at Galena Commons, a growing mixed-use development in the heart of scenic Floyd County. The new location will serve as a significant investment in the Floyds Knobs community and surrounding areas. “We are excited…