Great Lake Banker Magazine

Citizens National Promotes Cushing, Massey to Officer

CHEBOYGAN, Mich.,—Citizens National Bank of Cheboygan has promoted Adam Cushman to Cash Management Officer and Memory Massey to Fraud Mitigation Officer. Adam Cushman has 20 years of banking experience and has been at CNB for nearly one year. In his most recent role before coming to CNB, he received his former bank’s most prestigious award…

First Federal Names Steve Wierschem President, Director

WAUKESHA, Wis., — First Federal Bank of Wisconsin has both promoted Steve Wierschem to President and named him to the Board of Directors. Wierschem joined the bank in 2020 as the Chief Financial Officer and brings extensive financial experience and a deep commitment to the community banking model to his new role. Wierschem will oversee…

M&T Appoints Neeraj Singh Chief Risk Officer

Current CRO Mike Todaro to Retire in Q1 2025 BUFFALO, N.Y., — M&T Bank has named Neeraj Singh Chief Risk Officer. Singh succeeds Mike Todaro, whose long-planned retirement was recently announced. Singh joins M&T Bank from USAA, where he served as the Chief Risk Officer and a member of the executive council responsible for overseeing…

Peoples Appoints Officers

SCRANTON, Pa., — The Board of Directors of Peoples Financial Services Corp. has named James M. Bone, Jr., CPA, Chief Financial Officer effective as of March 31, 2025. Bone is currently the Executive Vice President and Chief Operations Officer of PFIS and its banking subsidiary, Peoples Security Bank and Trust Company. Simultaneously, John R. Anderson,…

Kendall Rieman Joins Federal Reserve Bank of Cleveland Board

CLEVELAND, Ohio, — Croghan Colonial Bank President and CEO Kendall Rieman has been elected to the board of the Federal Reserve Bank of Cleveland for a three-year term ending December 31, 2027. “I am honored to be elected by my fellow member banks and to represent our district. I’m excited for the opportunity to help…

Wayne Bank Promotes Four

HONESDALE, Pa., — Wayne Bank has appointed Tracie Young Executive Vice President and Director of Risk, Ryan French Executive Vice President and Director of Human Resources, Matthew Murphy Senior Vice President and Mortgage Fulfillment Manager and Nicole Southard Vice President and Central New York Regional Community Office Manager, according to Jim Donnelly, President, and Chief…

Farmers Names Shaffer Chief Banking Officer

CANFIELD, Ohio, — Farmers National Bank has appointed Tim Shaffer Chief Banking Officer, according to Kevin Helmick, President and CEO. Shaffer is a tenured leader of the organization who most recently served as Chief Credit Officer. Since joining Farmers in 2011, Shaffer has held positions including Commercial Lending Team Leader, Director of Commercial Banking/Private Banking…

Consumers Opens Massillon Branch

MINERVA, Ohio — Consumers National Bank has opened a new full-service branch in Massillon, Ohio, marking the bank’s ninth location in Stark County and the 22nd branch in its network. “Opening this new office in Massillon enables Consumers National Bank to serve new and existing personal, business, and agricultural customers in the Massillon/Perry communities. By…

Building a Data-Driven Culture: The Key to Sustainable Success

Building a Data-Driven Culture: The Key to Sustainable Success

A cutting-edge banking data platform can revolutionize a bank’s data quality, but it must be paired with the right organizational mindset to truly support it. A successful transformation hinges on a top-down approach that empowers every employee to take ownership of the data they work with. Technology is a key enabler of transformation, but technology…

The Roles of the Branch: Why Design, Placement and Merchandising are Critical to Success

The Roles of the Branch: Why Design, Placement and Merchandising are Critical to Success

Renowned management theorist Henry Mintzberg, a professor at Montreal’s McGill University, first published his framework of managerial roles in his 1973 book, The Nature of Managerial Work.  Professor Mintzberg delineated 10 distinct roles of a manager, grouped into three categories: interpersonal (figurehead, leader, liaison); informational (monitor, disseminator, spokesperson); and decisional (entrepreneur, disturbance handler, resource allocator,…