Behind the Scenes of a Bank’s Digital Transformation: Why Unified Onboarding Was the Missing Piece
In contemporary banking, the friction customers feel is often a direct result of silos within the institution. While digital expectations continue to rise, many community and regional banks remain burdened by a patchwork of legacy systems and processes. Nowhere is this tension more acute—or more costly—than in account opening and client onboarding. For years, individual…
