Why Digital Transformation is Essential for Account Opening
By Glenn Bolstad Discover the importance of digital transformation for account opening in the banking industry. Learn how automation, AI and customer experience drive growth and efficiency. In the ever-changing banking industry, where customer loyalty is paramount and competition is fierce, banks are constantly seeking ways to optimize their operations and deliver exceptional customer experiences….
Great Lake Banker Magazine
How Positive Pay Helps Fight Check Fraud
By Jason Young Check use has declined for years as consumers gravitate toward faster, more digital transactions. Yet despite the slow and steady phasing out of checks, the financial sector has seen a recent uptick in check fraud. FinCEN reported 680,000 instances of known check fraud in 2022, and those trends continued into 2023, with…
BETTER TOGETHER—Preparing for the Coming Crisis
By Bill Pilkington “Bill, what are we going to do?” On the phone was my friend, mentor and icon in the industry Donald Mann. With over 50 years in the industry, he has seen it all from Director of Banking in Michigan to frequently sought after consultant. After 40 years of his direction, I instantly…
Painting a Beautiful Workplace Culture
By Paul Nunn During the past few, I have created about 30 paintings. Mostly from watching video tutorials and painting along with the artist. I’ve watched hundreds of painting tutorials from several artists. Starting with the GOAT, Bob Ross. The way artists create beautiful paintings is very similar to how great leaders create a beautiful…