Blog

GSB-Wisconsin Adds Olivia Luster

MADISON, Wis.,—The Graduate School of Banking at the University of Wisconsin-Madison has named Olivia Luster to the newly created role of Marketing Coordinator. Drawing on her experience in marketing and communications, Luster will support the GSB leadership team by creating content for digital and traditional marketing channels, managing social media, producing the GSB Connection newsletter,…

Experience  Matters:  The ROI of a  Refreshed Bank Branch

Experience Matters: The ROI of a Refreshed Bank Branch

By Tom Kennedy Digital banking may be faster, but it hasn’t replaced the physical branch. Instead, it has redefined its purpose and value in the customer experience. While mobile and online banking continue to grow, research shows that customers still value in-person experiences for important financial decisions. In fact, a recent J.D. Power study revealed…

Is it Time to Realign Your Legacy Consumer Liquidity Strategy?  Yes—Now More Than Ever.

Is it Time to Realign Your Legacy Consumer Liquidity Strategy? Yes—Now More Than Ever.

By Tim Barrett With rising consumer expectations, growing competition, and ongoing economic uncertainty, banks can no longer rely on outdated, one-size-fits-all overdraft programs or legacy small-dollar loan offerings. Yet many institutions are still using ad hoc or legacy systems that lack transparency, adaptability, and actionable insight. If your overdraft system assigns limits or manages old…

Bank-Directed Account Opening:  A Strategic Imperative for Community Banks

Bank-Directed Account Opening: A Strategic Imperative for Community Banks

By Amruta Dongre Community banks are uniquely positioned to offer personal, relationship-driven banking experiences. However, they often face stiff competition from larger institutions and fintech companies that have invested heavily in digital capabilities. One critical area where community banks can gain a competitive edge is in the account opening process—specifically, automating and streamlining their bank-directed…

Chairman William White Retires from Dearborn Federal Board

DEARBORN, Mich.,—Dearborn Federal Savings Bank chairman and former President/CEO William R. White has retired from the board of directors. Martin L. Heger, Jr. has been named the succeeding chairman. “Bill has dedicated over 35 years to Dearborn Federal Savings Bank and has been a valued community leader in the great communities of Dearborn and Dearborn…

UBB Names New Board Members, Honors Retiring Director Dean Miller

BLOOMINGTON, Minn.,—United Bankers’ Bancorporation, Inc., the parent holding company of United Bankers’ Bank, has elected David Krause and Brian Young to its board of directors. David Krause is the CEO of Pioneer Bank in Mankato, Minnesota. He began his banking career in 1984 and started his tenure at Pioneer Bank in 1986. His strategic vision…

Tobin J. Dunigan Joins CNB and County National Boards

HILLSDALE, Mich.,—Tobin J. Dunigan has been named to the board of directors of CNB Community Bancorp, Inc. and County National Bank, according to Craig S. Connor, Chairman of the Board of CNB Community Bancorp, Inc. and County National Bank. “We are pleased to add Tobin Dunigan to the board of directors. His experience, leadership, and…

Pennington Appointed to NWSB Board

CHARLESTOWN, Ind.,—NWSB has appointed Ryan Pennington to the board of directors of the bank’s holding company, New Independent Bancshares, Inc. and The New Washington State Bank (NWSB). “Ryan’s support for the bank and the energy he brings will help us as we continue to grow,” said NWSB CEO Pat Daily. “Ryan has a deep understanding…

Waterstone Director Michael Hansen to Retire

WAUWATOSA, Wis.,—Waterstone Financial, Inc. board member Michael Hansen has decided to retire as a Director of the Company and its wholly-owned subsidiary WaterStone Bank SSB. Hansen has been a director of the Company since 2003 and serves as a member and the chair of the Company’s Audit Committee and as a member of the Company’s…

John Babcock Honored by Anoka Technical College

ELK RIVER, Minn.,—During the annual Anoka Technical College Foundation fundraiser, John Babcock, board chairman, CEO, and president of The Bank of Elk River, was honored with the Howard Rosenwinkel Humble Service Award for decades of outstanding dedication to the college. Babcock is the second recipient of this award, which recognizes prior board members for their…